Privacy Policy
Last updated: March 4, 2026
Silver Lake Country Club (“Silver Lake,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information, book services, or communicate with us.
Information We Collect
We may collect the following categories of information:
- Contact Information: name, email address, phone number, mailing address.
- Booking / Inquiry Information: details you provide about tee times, events, dining, weddings, outings, or other requests.
- Payment Information: if you make purchases or pay invoices, payment details are processed by our payment providers. We do not store full payment card numbers.
- Website Usage Information: IP address, browser type, device information, pages viewed, and interactions with our site (via cookies and similar technologies).
How We Use Information
We use information to:
- Respond to inquiries and provide customer support.
- Confirm and manage tee times, reservations, events, and other services.
- Send administrative messages about your requests (e.g., confirmations, reminders, schedule updates).
- Send promotional messages only if you have opted in.
- Improve our website, services, and communications.
- Maintain security, prevent fraud, and comply with legal obligations.
Text Messaging (SMS)
If you provide your phone number and opt in via our website forms, we may send you text messages related to your inquiry, booking, membership communications, or requested updates.
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Message frequency varies.
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Message and data rates may apply.
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Opt-out: You can opt out at any time by replying STOP. After texting STOP, you may receive one additional message confirming your request.
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Help: For assistance, reply HELP or call us at (708) 349-6940.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Analytics
We may use cookies and analytics tools to understand how visitors use our website and to improve performance. You can control cookies through your browser settings.
How We Share Information
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We may share information in the following ways:
- Service Providers: With vendors who help operate our website, communications, reservations, or business operations (e.g., email providers, CRM tools), only as needed to perform these services on our behalf.
- Legal Requirements: If required by law, subpoena, or legal process.
- Protection: To protect our rights, safety, and property, and that of our members and guests.
Data Retention
We keep information as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.
Data Security & Handling
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Access to personal information is limited to authorized personnel and service providers who need it to perform services on our behalf. We take steps to require our vendors to protect information consistent with this Privacy Policy.
If you believe your information has been compromised or you have security-related questions, please contact us at (708) 349-6940.
Your Choices
You may:
- Request access, correction, or deletion of your personal information (subject to legal exceptions).
- Opt out of marketing emails via the unsubscribe link.
- Opt out of SMS by replying STOP.
Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Silver Lake Country Club
14700 S 82nd Ave, Orland Park, IL 60462
Phone: (708) 349-6940
Website: silverlakecc.com